Drives sales and create a positive experience for our customers through relationships, product knowledge and operational execution. Uses product knowledge and technology to guide the sales team.
Delivers the highest level of Customer Service supporting Kohl’s "Yes We Can" culture through effective problem solving
Identifies opportunities to increase sales and communicates merchandising and sale floor operational opportunities to leadership
Evaluates and assesses workforce needs, able to lead work efforts and direct team members
Advocates and executes all company customer service programs
Maintains fitting rooms, sales floor and work areas according to Kohl's best practices
Follows Kohl's best practices and standards
Effectively uses Kohl's tools and technology to plan, communicate and share information with team members
Ability to lift 50 pounds on an occasional to frequent basis
Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
Adherence to Kohl's policy and procedures.
Self motivated and ability to problem solve
Effective verbal and written communication skills
Basic math and reading skills, legible handwriting and attention to detail
Ability to work as part of a team and interact effectively with others
From our roots in Wisconsin, Kohl’s has grown to become a leading omnichannel retailer with more than 1,100 stores in 49 states, distribution centers across the U.S., a design center in New York City and a technology office in Silicon Valley. What drives our success can’t be replicated – it’s all of our associates nationwide who are united around one common purpose: to inspire and empower families to lead fulfilled lives. It’s our purpose that fuels the passion and desire we have to innovate and deliver amazing products at an incredible value and to provide easy, engaging experiences for our customers.
We know that it’s our people and our culture that makes Kohl’s stand apart. It’s how we live our values to put customers first, act with integrity, build great teams and drive results. We’re also committed to giving back and making a difference in the communities that our customers and associates call home. We’re proud to have given more than $650 million to the communities we serve and the causes our associates care about.
Location/Region: Fort Wayne, IN (US)